Cancellation & Refund Policy

This policy applies to track sessions, events, and academy bookings equally. It forms part of our Terms & Conditions and is governed by Document L-01.

1. If you cancel

• More than 24 hours before your session: full refund.
• 24 hours or less before your session: no refund.
• No-show: no refund.

2. Mechanical failure during your session

Once your booked window begins, keeping your car track-ready is your own responsibility. If your car breaks down within the first 30 minutes of your window, we may — at our discretion, and for a genuine mechanical failure — grant you credit equal to the time remaining in your window from the moment of the breakdown, to be used on a future booking. After the first 30 minutes, no refund or credit applies.

3. If we cancel

If we cancel a session for weather, maintenance, safety, or other operational reasons beyond your control, we will offer you a free rebooking, or a full refund if you prefer.

4. How refunds are issued

Refunds are normally issued as credit toward a future booking. If you prefer your money back, we can refund it to your original payment card or in cash.

5. Time limit

No refund may be claimed after the period set by our policy in effect at the time of booking, unless the claim relates to our own error or a right granted to you by law.

For the full Terms & Conditions, see our Terms & Conditions page.

Document reference: derived from L-01, Version 1.0.